| Format | Hardcover |
| ISBN | 9780412757501 |
| Publication Date | 10/01/2010 |
| Publisher | Chapman and Hall |
| Manufacturer | Chapman And Hall |
The objective of this text is to capture the cultural and technical variety of teleservices. Topics include: architectures for traditional and new teleservices; platform functionality and software; telecommunication infrastructure; and methodology, FDTs and languages.
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