Step Change Total Quality: Achieving world class business performance

Name: Step Change Total Quality: Achieving world class business performance
Brand: Kluwer Academic Publishers Group
SKU: 23409539
Price: 4119.00 ZAR
Availability: InStock

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Shows senior management how to implement TQM with explanations of the principles behind it. This book is useful for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

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Features

Author	Paul Spenley
Format	Hardcover
ISBN	9780412642708
Publication Date	17/05/2009
Publisher	Springer
Manufacturer	Kluwer Academic Publishers Group

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