| Author | KUHLTHAU |
| Format | Hardcover |
| ISBN | 9781591580942 |
| Publication Date | 30/10/2003 |
| Publisher | Libraries Unlimited |
First published in 1993, this book presents a new process approach to library and information services. It gives a detailed description of the model of the information search process (ISP) and a framework for a process approach to library and information services. The author has completed substantial new work that expands the concepts and applications of the user-centered process approach presented in the first edition.
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