| Author | Terry White |
| Format | Hardcover |
| ISBN | 9780750648622 |
| Publication Date | 02/03/2005 |
| Publisher | Elsevier |
| Manufacturer | Elsevier |
Both anecdotal and informal, this book proposes a rethink about IT services within companies. Each chapter contains implementation templates for the reader to take themselves through the repositioning or re-engineering of the IT function.
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