| Author | Bill Self</a>; <a href="vsearch.asp?shop=BK&lang=ENG&pageNumber=1&pageSize=25&prodType=BK&Combo=author&SearchText=Nigel Hill" title="Search for more books by Nigel Hill">Nigel Hill |
| Format | Softcover |
| ISBN | 9780750655132 |
| Manufacturer | Butterworth-heinemann Ltd |
This text explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000.
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Free easy-to-follow course for anyone in South Africa who wants to learn how to start a digital business.